I've spent more than a decade building and running my own business.
Before starting my own business, I held senior operational roles where I was responsible for growing businesses, managing teams and improving underperforming operations.
I then moved into entrepreneurship, starting a business from scratch and building it into a substantial, self-sustaining operation that went on to achieve more than £1 million in net profit before tax in a single year.
Growing a business meant learning every part of it.
I've been closely involved in finance, people and HR, recruitment, payroll, sales, commercial decision-making, operations, systems, technology, management, strategy and the countless problems that don't fit neatly into any one category.
I've experienced growth and success, but I've also experienced difficult trading conditions, changing markets, setbacks and the pressures that come with being responsible for a business, its people and its future.
Over time, I professionalised the business, built a management structure around it and ultimately removed myself from its day-to-day operation.
The wealth generated through business also allowed me to become an investor and build assets and income outside the operating business. That has given me another perspective on something many business owners eventually have to consider: how the business fits into their wider life, rather than allowing the business to become their entire life.
Today, I remain a business owner and investor.
I now use that experience to work with other owner-managed businesses — providing an independent perspective, challenging thinking, analysing problems and helping owners make better decisions.
I understand
the numbers.I also understand
the reality.
Running a business can be rewarding, frustrating, exciting, isolating and exhausting — sometimes all in the same week.
I've experienced the highs that come with growth and success, but also the pressure of difficult trading periods, uncertainty, responsibility for employees and knowing that ultimately the decisions stop with you.
The numbers, systems and strategy matter. So does the person running the business.
Sometimes what an owner needs most is someone who understands that experience — someone they can speak openly with, who won't be shocked by the difficult days, and who can help them think clearly when the weight of the business makes that harder to do.